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Frequently Asked Questions

  • Where are you located?
    We split our time between Baltimore, Maryland and the Beach in Delaware (specifically Dewey Beach). We are excited that we can offer our services in the Delaware Beach Communities and Maryland. We offer free delivery, set up, and breakdown within a 10 mile radius of our residence(s). There is an additional delivery fee for longer distances. Feel free to inquiry about availability and location when you reach out.
  • What size are your flower walls and backdrops?
    All of our rentals are around 8ftx8ft Flower Walls & Greenery Backdrops 8ftx8ft Wooden Shiplap Wall 7.5ftx8ft Circular Wall 6.5ft in diameter
  • Can I pick up and drop off the backdrops myself?
    No, our flower walls and backdrops must be put up and taken down by The Backdrop and Flower Wall Company.
  • Can your flower wall backdrops, faux boxwood hedge greenery backdrops, wooden backdrops and/or balloons be placed outside?
    Our backdrops and props are for indoor and outdoor use, but they are not made to withstand inclement weather. If outdoor use is preferred, equipment must be taken down and moved indoors/undercover overnight . Should bad weather or wind become an issue, we may have to make the difficult decision to deny outdoor placement for safety reasons. Our team has final approval on all placement. Backdrops needs to be placed on an even and flat surface for stability. There is an an additional fee for outdoor set. If using in an outdoor setting, please give advanced notice.
  • Do you offer Custom Walls
    Yes! We love making custom creations. Please contact us for more information and pricing.
  • Can I hang a sign?
    We will take care of it! Sign hanging services are included as part of the rental fee.
  • Do you charge a delivery fee?
    Yes, we charge a delivery fee for rentals outside a 10 mile radius of our location(s). Please let us know the location of your event when booking to determine the delivery fee.
  • Do you require a deposit?
    Yes, we require a $100 non-refundable deposit to hold the date. Final payment is due a week before the event.
  • What do your rentals include?
    Our rentals include set up, break down, insurance, and one add on service. This means that our team will take care of setting up and taking down the backdrop for you, and we also provide insurance for the duration of the rental period. Additionally, you have the option to choose one add-on service, such as floral decor, a neon sign from our inventory, or additional custom work.
  • Do you rent per hour?
    No. Our rental fee is per 24 hour period.
  • How much time is needed to set up?
    We require at least 1.5 hours to set up (not including unloading time) and .5 hours to break down. Requests with custom work or additional requests require additional time.
  • What happens if there is damage?
    Insurance is included in the price of all standard rentals. Natural wear and tear and damage of up to $50 is included as part of the rental. Extreme wear and tear, excessive damage or loss of equipment will be billed at the market rate.
  • Do you use command hooks
    Yes, we use command hooks. We do our best to leave no damage on any walls or surfaces, but this is a hazard in order to hang these works of art.
  • Can balloons be placed outside?
    Yes, but we recommend they are not placed in direct sunlight as it can compromise the integrity of the balloons and cause them to pop.
  • How long will balloons last?
    Balloon can last up to two weeks (or more) if not exposed to direct heat, cold or the elements. However, they will oxidize (lose their shine) relatively quickly.
  • What size balloon garland do I need?
    Here is a helpful chart
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